Privacy Policy
Privacy Policy
1. Introduction
BN London Ltd (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, contact us, or purchase from us.
We are a company registered in England and Wales under Company Number 14063196, with our registered office at 24a Beaufort Avenue, Harrow, England, HA3 8PF.
If you have any questions about this policy or how your data is handled, please contact us at info@bnlondonltd.co.uk.
2. Information We Collect
We may collect and process the following information:
Personal Identification Data: name, company name, email address, phone number, and postal address.
Account and Order Data: login credentials, order history, payment details (processed securely through third-party gateways).
Technical Data: IP address, browser type, operating system, and usage data collected through cookies or analytics tools.
Communication Data: any information provided when contacting us by email, phone, or contact forms.
3. How We Use Your Information
We use your personal data to:
Process and fulfill your orders.
Communicate with you regarding your orders, quotes, or account.
Provide customer service and support.
Send updates, offers, or marketing (only if you have consented).
Improve our website, services, and customer experience.
Comply with legal obligations, including accounting and tax requirements.
4. Legal Basis for Processing
We process your data under one or more of the following lawful bases:
Contractual necessity: to fulfill your orders or requests.
Legal obligation: to comply with applicable laws.
Legitimate interest: to improve our services or prevent fraud.
Consent: for marketing or optional communications.
5. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law (for example, accounting records are typically retained for six years).
6. Data Sharing
We may share your data with:
Service providers who assist with shipping, payment processing, or IT systems.
Regulatory authorities where legally required.
We do not sell or rent your personal data to third parties.
All partners are required to maintain the confidentiality and security of your data.
7. International Transfers
If we transfer your data outside the UK or EEA, we ensure it is protected by appropriate safeguards in accordance with UK GDPR requirements.
8. Your Rights
You have the right to:
Access your personal data.
Request correction of inaccurate data.
Request deletion (“right to be forgotten”).
Object to processing or withdraw consent.
Request restriction or data portability.
To exercise these rights, please contact info@bnlondonltd.co.uk.
9. Cookies
Our website uses cookies to enhance your experience and analyze site traffic. You can adjust your browser settings to refuse cookies, but some features of the site may not function properly.
10. Security
We implement suitable technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.
11. Changes to This Policy
We may update this Privacy Policy periodically. The most recent version will always be available on our website.
12. Contact Us
BN London Ltd
24a Beaufort Avenue
Harrow; England
HA3 8PF